My recent experience involving this dealership has once again confirmed this is one of the kindness, caring, understanding dealership in this local area! My husband was in an emergency health condition in Strong Memorial in Rochester NY in October 2018 for open heart surgery with a long 35 day stay. I started out driving back and forth for the first few days I was driving home on November 4 2018 9:30 when I hit a large deer with our new 2018 GMC Acadia Denali. After having the Denali flatbeded to your dealership I made am calls to Lisa in the body shop and our salesperson Mike letting them know what happened asking their help and guidance. I has sure letting my husband know would not be good for his health. I tried to keep in touch with them during the next few wks. I did stay in Rochester until Rob came home on November 31. We used a rental car that you setup it worked out well. I asked that you should contact me on my cellphone with any details or problems . I always had an update and concern from Lisa each message and conversations we had. I think this experience of service kindness and support were beyond normal!
Robert, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!