924 Reviews Found
Confirmed Service Customer
Bob in the service department was excellent and very informative!!!
Elizabeth S.
DARIEN CENTER
Business Response
Dear Elizabeth, Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
Service was great. Service manager was very knowledgeable and helpful. Got everything done for my truck. Thank You.
Frank C.
ALDEN
Business Response
Dear Frank, We're glad to hear you found our service manager to be so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! Have a good day!
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Confirmed Service Customer
Fast & Friendly, had my NYSI done , I knew my tires and front brakes needed to be done. They did them in fast order. Thanks
John F.
DERBY
Business Response
Hi John, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
Quick and easy but had a $15 off inspection coupon and they forgot to take it off when cashed out, I didn’t have time for them to redo the paperwork
Joseph S.
WILLIAMSVILLE
Business Response
Hi Joseph, It is great to hear everything was done quickly and to your satisfaction! We appreciate your feedback! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Business Response
Dear Bartholomew, We are very happy to have provided you with such a positive experience! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
The staff was friendly and the service was done in a professional manor
Francesca I.
BUFFALO
Business Response
Dear Francesca, We're glad to hear you found our staff was friendly and professional! We sincerely value your business and look forward to your next visit! Have a good day!
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Confirmed Service Customer
Quick service and turn around. Tom went above and beyond in ensuring all of my warrant coverage was accounted for.
James K.
E AMHERST
Business Response
Dear James, It is great to hear everything was done quickly and to your satisfaction! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Business Response
Dear Jessica, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Confirmed Service Customer
Knowledgeable associates.good customer service!
Daniel O.
HOLLAND
Business Response
Dear Daniel, We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
You were able to fit me in on an emergency basis to repair a flat tire so I would have transportation.
David C.
WILLIAMSVILLE
Business Response
Dear David, We are glad we could help! Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Business Response
Dear Gerald, Thank you for the high star rating! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Mike Matthews made the experience of leasing my new envision extremely easy. I went to another dealer on my previous lease, but returned for this one and Mikes knowledge, experience, and professionalism solidified that I will stay with CAPPELLINO for future leases.
Kevin C.
AKRON
Business Response
Dear Kevin, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I have been buying / leasing vehicles from Cappellino for years. I love the trucks, the experience is always hassle free, and I won't go anywhere else...(Ask for Nick!)
Andrew B.
AMHERST
Business Response
Dear Andrew, Congratulations on your new vehicle! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Service Customer
Service was done in a timely manner. I waited while service was performed & I was comfortable in the waiting room.
Richard S.
GETZVILLE
Business Response
Hi Richard, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Nick was very helpful. He listened to what I wanted and found me the vehicles that I wanted to see. He heard what I really wanted and was able along with the team at Buick make it so that I could afford the vehicle that I really wanted. It was a comfortable and relaxing experience. I did not feel any pressure to buy a vehicle.
Kara D.
TONAWANDA
Business Response
Dear Kara, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We are glad that we made the car buying experience comfortable and relaxing! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Very good experience. Madison was very helpful and nice. She explained everything I needed to know & took care to keep me informed. She’s a very good employee
Julia D.
TONAWANDA
Business Response
Dear Julia, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Have a good day!
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Confirmed Service Customer
Steve Mattuci in the body shop is very knowledgeable and did an excellent job in repairing the door dings on my Encore GX...Thanks Steve
Stuart L.
E AMHERST
Business Response
Dear Stuart, Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Business Response
Dear Kathleen, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
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Confirmed Sales Customer
Everyone that I worked with was friendly and knowledgeable. All of my questions were answered.
Susan M.
BUFFALO
Business Response
Dear Susan, Congratulations on your new vehicle! We're glad to hear you found our staff was so knowledgeable and friendly! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
We have been leasing and purchasing thru Cappellino for years. We are very pleased with Buick and our salesperson Domenic Benedetti.
Gail P.
NEWFANE
Business Response
Dear Gail, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We value your repeated business! If you have any further questions about your new vehicle, please give us a call. We're always happy to help!