920 Reviews Found
Confirmed Service Customer
this was great all the people I came in contact with were good I did ask to have the air reset on all tires IT DIDN'T HAPPEN
Melvin R.
EGGERTSVILLE
Business Response
Dear Melvin, We appreciate your feedback. Thank you again for choosing Cappellino Buick-GMC.
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Confirmed Service Customer
NYS inspection. The whole process took less than a half hour.
John S.
BUFFALO
Business Response
Dear John, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
Received a safety recall for my 2023 Chevy Colorado. Was not able to get an appointment from my usual dealership that fit my schedule. Tried Cappellino since it was fairly close to my house. The service tech, T Mazurek, was very helpful. She worked me into the schedule at a time that was very convenient for me. She also said she had just started working for the dealership. I was already annoyed when I called and hung up on a positive note. Safety recall was completed as scheduled. I will be back. Jim Gesel.
James G.
WILLIAMSVILLE
Business Response
Dear James, Thanks for highlighting some of our staff who helped make this such a great experience! We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! Have a good day!
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Business Response
Dear Eileen, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Business Response
Dear Gary, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look if you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Business Response
Dear Christopher, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
Should not have done the battery clean up on a 6 yr old battery
Laura R.
E AMHERST
Business Response
Dear Laura, We appreciate you taking the time to leave us this feedback. Thank you again for choosing Cappellino Buick-GMC.
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Confirmed Sales Customer
Salesperson was Very helpful, accommodating to my needs. A very good experience overall. Would highly recommend to anybody.
Stacey G.
N TONAWANDA
Business Response
Dear Stacey, Congratulations on your new vehicle! We are glad that our staff was helpful and able to find a vehicle to accommodate your needs! We sincerely value your business and appreciate your recommendation! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Nick was FANTASTIC! He made the entire process so smooth. We felt he worked hard to find us the best vehicle for our needs. Everyone we interacted with at the dealership was friendly. Looking forward to doing business again in the future!
Tigh S.
NIAGARA FALLS
Business Response
Dear Tigh, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your business in the future! Have a good day!
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Confirmed Service Customer
We dropped off the car after hours so did not have much contact with anyone, but all the work done on our vehicle is excellent.
Mary Y.
ALDEN
Business Response
Dear Mary, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Confirmed Sales Customer
They knew i had done my homework and gave me an honest discount & trade price.
John O.
FARMINGTON
Business Response
Dear John, Congratulations on your new vehicle! We are glad that we were able to work with you for a fair trade in value and discount! We sincerely value your business and if you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Service Customer
Got taken care of really quickly, staff was friendly, in and out within an
Amanda D.
NORTH TONAWANDA
Business Response
Dear Amanda, We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Business Response
Dear Janet, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and if you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Sales Customer
Dan H explained everything and was prompt in getting my questions answered
Lindsey J.
WILLIAMSVILLE
Business Response
Dear Lindsey, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience by clearly explaining everything! We sincerely value your business and if you have any further questions, please give us a call. We're always happy to help!
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Business Response
Dear Keith, Congratulations on your new vehicle! We are glad that we made purchasing a vehicle easy for you! We sincerely value your business and if you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Service Customer
Everyone was helpful and knowledgeable.
Emmaline Z.
WILLIANSVILLE
Business Response
Dear Emmaline, We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Sales Customer
Fast, quick, easy, listened to what I wanted in a payment and vehicle. Salesmen was great
Jonathan S.
E AMHERST
Business Response
Dear Jonathan, Congratulations on your new vehicle! We are glad that our staff made it quick and easy while finding you the right vehicle and payment! We sincerely value your business and if you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Always a pleasure dealing with these folks....
Kathleen R.
LOCKPORT
Business Response
Dear Kathleen, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
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Confirmed Service Customer
it was for a recall everyone i dealt with was great from check in to check out was courteous and professional made for an enjoyable experience
John K.
LOCKPORT
Business Response
Dear John, We're glad to hear you found our staff was so courteous and professional! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Business Response
Dear Robert, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!