853 Reviews Found
Confirmed Sales Customer
I love working with mike Matthews-he makes the process very easy
Sharon B.
N TONAWANDA
Business Response
Dear Sharon, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everyone was so nice and really worked with me no get my mom’s car fixed and helped me keep the cost down
Suzanne A.
NORTH TONAWANDA
Business Response
Dear Suzanne, We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Business Response
Dear Michael, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Confirmed Service Customer
I had an appointment at 9am - was told it would be long since there was some techs not all in for the day -saying it would be 2-3 hours so I chose to take the courtesy car that was available, but was not really told that that means my vehicle will be pushed to the back and was not available till 5 PM that evening for pick up which was very misleading
Jennifer J.
NORTH TONAWANDA
Business Response
Dear Jennifer, We really appreciate your feedback. Thank you again for choosing Cappellino Buick-GMC.
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Confirmed Service Customer
from booking service, to excellent customer service.
Vicki G.
AMHERST
Business Response
Dear Vicki, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Business Response
Dear Jamie, Congratulations on your new vehicle! We are glad that you found our sales staff to be friendly! We sincerely value your business and look forward to your next visit!
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Business Response
Dear Jeffery, Congratulations on your new vehicle! We appreciate you taking the time to leave this information about your visit with us! Have a good day!
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Confirmed Sales Customer
Dante was professional and very accommodating and patient with me
Andre D.
ATTICA
Business Response
Dear Andre, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Dan Hayes provided us with excellent service striving to get us the best possible deal on the vehicle we wanted.
Concetta S.
EAST AMHERST
Business Response
Dear Concetta, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Great fast job, kind polite employees, friendly environment. Thank you very much.
Dariush Z.
WILLIAMSVILLE
Business Response
Dear Dariush, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Buick-GMC! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Nick B was excellent, hands down the best car buying experience I’ve ever had.
Amy P.
BUFFALO
Business Response
Dear Amy, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Service Customer
Madison (I think that was her name😉)….was very efficient!
Mary S.
BUFFALO
Business Response
Dear Mary, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Have a good day!
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Confirmed Sales Customer
Everyone was very attentive to my needs. they made the process easy to navigate.
Alfred M.
EAST AURORA
Business Response
Dear Alfred, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Buick-GMC! Have a good day!
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Business Response
Dear Scott, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
Service Department communicates well.
Robert O.
CLARENCE CENTER
Business Response
Dear Robert, Thank you for your kind review about our service department! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Business Response
Dear Michael, We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for the great review! Have a good day!
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Confirmed Service Customer
prices quoted 30 days prior were honored. Amazing staff at this dealership
Darlene S.
DEPEW
Business Response
Dear Darlene, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Buick-GMC! Have a good day!
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Confirmed Service Customer
Very good experience. Staff was very personal and professional. Vehicle was ready when promised. JC.
John C.
CHEEKTOWAGA
Business Response
Dear John, We're glad to hear you found our staff was so personal and professional! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
All service attendants friendly and answer all questions. Taken care of timely. Service completed as requested and time that it would take to complete service was exactly as expected. One of the best services offered at Cappellinos is their shuttle service.
Shirley K.
CHEEKTOWAGA
Business Response
Dear Shirley, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Buick-GMC! Have a good day!
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Business Response
Dear Paul, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Buick-GMC! Have a good day!