I have been a long time client of Cappellinos. I am at the point where I come in and expect to get the best deal possible. I feel that you appreciate my business and are willing to work with me. I always walk out feeling good about the deal I've gotten.
John, we sincerely appreciate your feedback. Each employee is a valued member of the Cappellino Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Car was ready and exactly as I requested. Larry Young went over all the details of setting up the information system. Only problem was the setup with ONSTAR. Onstar couldn't find my records on our current 2 buicks. I had to do it at home in the driveway. Took 2 phone calls and a lot of time.
I recently took delivery of an Acadia. My the sales experience was excellent. However the condition of the Acadia upon delivery was disappointing. The passenger seat has mud spots, the driver side doors still have adhesive residue from the edge protection, several lights had protective film still attached and the film was covering the infotainment screen. When our salesman showed the vehicle there were several spiders on the Acadia from the lot. While we were inspecting the delivery an ant crawled across the dashboard. I have to wonder how well the prep team's effort was.