1282 Reviews Found
Business Response
We're glad everything was completed quickly and to your satisfaction! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Connie was super. Explained the process to me in a professional manner.
Paul N.
AMHERST
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon. We hope you have a great day!
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Confirmed Service Customer
Easily made an appointment on line, checked in with no issues and oil change with tire rotation was completed within an hour of arriving
Susan P.
NORTH TONAWANDA
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future. We can't wait to see you again, have a great day.
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Confirmed Service Customer
Staff is always courteous and helpful. Service is professional and completed in a reasonable time. Keep up the good work.
John H.
CLARENCE CTR
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Knowledgeable and experienced friendly staff. Met all service needs with expertise.
Gregory M.
TONAWANDA
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Lisa in body shop is very efficient, polite and courteous. The work done on my car is excellent and I am very happy. The loner I was given was nice and familiar as it was same car as I now lease .
Debra B.
KENMORE
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Nice,friendly,people good to do business with
Bonita A.
LANCASTER
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
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Business Response
Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Customer service was great. They set up an appointment in just a couple days!
Mary F.
WILLIAMSVILLE
Business Response
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
it was awesome , had a problem after I left the dealership (that was associated with the work I had done ) and went right back and they corrected what they overlooked , and I was on my way ….. Thank you again … great work...
John C.
CHEEKTOWAGA
Business Response
Thanks so much for the kind words. We're completely dedicated to providing top quality customer service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Cappellino Buick GMC, we always strive for excellence. Let us know if we can do anything else and thanks again! We do hope we can be of assistance in the future. Take care!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
Always super friendly staff and very punctual with the service.
Timothy P.
NIAGARA FALLS
Business Response
Thank you again for taking the time to let us know how we did. Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Always great service and friendly staff. Service was also done quickly.
David T.
E AMHERST
Business Response
It's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.
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Confirmed Service Customer
Side from the initial purchase in 2015 and the year of maintenance following we have had two significant collision events which your collision team led by Lisa has performed “as new” Quality repair work. You cannot tell the difference either by color or design gaps as being replaced. All the adjacent electrical and upholstery items were administered properly, everything works! Please pass on my satisfaction to Lisa and her team-well done!
Richard J.
ANGOLA
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Cappellino Buick GMC service team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Sales Customer
This is the 2nd time with Cappellino. They continue to help get into a new lease that is affordable. They are wonderful with customers service and patient. Thank you
Kylee P.
LOCKPORT
Business Response
Kylee, thank you for sharing this great feedback with us about your sales experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Business Response
Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Cappellino Buick GMC service team would like to thank you for coming in and we hope to see you again in the near future. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
After a friendly greeting by Connie, the service appointment went very well as expected.
Larry B.
TONAWANDA
Business Response
Larry, it's our pleasure to provide top quality customer service and we're pleased to hear that your experience reflected this dedication. Thank you for taking the time to share your experience with us. At Cappellino Buick GMC, we value our customers and we look forward to seeing you soon. We sincerely value your business and look forward to your next visit!
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Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future. We do hope we can be of assistance in the future. Take care!