1414 Reviews Found
Confirmed Sales Customer
It was great! recommended the experience to my soon to be
Robert G.
NORTH TONAWANDA
Business Response
Our team will be so happy to read your great review. If you ever have any questions or concerns don't hesitate to give us a call!
Was this review helpful?
Business Response
Maxwel, we sincerely appreciate your feedback. Each employee is a valued member of the Cappellino Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Was this review helpful?
Confirmed Sales Customer
The salesman and manager went above and beyond. I would recommend sal and paul any day to everyone. This was the best car buying experience ever!
Jessica W.
WILLIAMSVILLE
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Cappellino Buick GMC team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Was this review helpful?
Confirmed Sales Customer
GMC bonus was hard to get and I still don't have. Had trouble with the in the channel rain guards the window would go down but would not go back up.So I had them taken out and I got my own AVS guards.
Glenn W.
AKRON
Business Response
We're sorry to hear about your most recent experience at our dealership. Customer service is our number one priority and we would like to further understand the details of what happened at our service department. Please contact our team at your earliest convenience.
Was this review helpful?
Confirmed Sales Customer
Paul and Scott certainly work well together to enhance the customer experience!
Michael C.
EAST AMHERST
Business Response
Thanks Michael! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
The Capellinno Dealership specifically Steve and Domenic treated me like family during a most difficult family loss. Thanks Steve and Domenic!
Lawrence S.
EAST AMHERST
Business Response
Lawrence, we sincerely appreciate your feedback. Each employee is a valued member of the Cappellino Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Was this review helpful?
Confirmed Sales Customer
Very patient, very thorough and worked within our budget!
James N.
KENMORE
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Cappellino Buick GMC team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Was this review helpful?
Confirmed Sales Customer
My sales rep is Mike Matthews- repeat client- second lease from him- he goes the extra mile !
Lisa O.
CLARENCE CTR
Business Response
It's great to hear that you were happy with our team and we'd like to say thanks for giving us this review!
Was this review helpful?
Confirmed Sales Customer
Amazing Customer Service and I love my new SUV!!!!
Laura D.
E AMHERST
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Cappellino Buick GMC team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Was this review helpful?
Confirmed Sales Customer
Dominic the salesman was extremely helpful.
Cynthia V.
WILLIAMSVILLE
Business Response
Cynthia, we sincerely appreciate your feedback. Each employee is a valued member of the Cappellino Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Was this review helpful?
Confirmed Sales Customer
My experience at Cappellino was positive right from the moment I pulled in the parking lot. A nice man held the door for me and showed me where the front desk was. The lady at the desk was very nice and had a salesman come and get me right away. Sal was friendly and very informative right from the start. He was never pushy and gave me several options for my payments. I would definitely recommend Sal and the Cappellino dealership to friends and family for future purchases.
Melissa S.
AKRON
Business Response
Melissa, we sincerely appreciate your feedback. Each employee is a valued member of the Cappellino Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Was this review helpful?
Confirmed Sales Customer
Gary is and was beyond helpful and I can't thank him enough. He was able to work with our family and get me into a vehicle that I really wanted
Karen G.
DERBY
Business Response
Karen, we sincerely appreciate your feedback. Each employee is a valued member of the Cappellino Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Was this review helpful?
Confirmed Sales Customer
My wholes experience was great! From the first interaction with Nick, then Gary calling my husband Jeff to help work out a deal and Paul who was so friendly and kind! Nick was so patient helping me with the Enclave features! I love my car and was extremely pleased with my experience.
Alexandra W.
E AMHERST
Business Response
Hi Alexandra, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
Was this review helpful?
Confirmed Sales Customer
mike was amazing he made buying a car painless
Colleen A.
HAMBURG
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Cappellino Buick GMC team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Was this review helpful?
Confirmed Sales Customer
Herb was helpful at getting us into the car of our choice.
John P.
TONAWANDA
Business Response
It's great to hear that you were happy with our team and we'd like to say thanks for giving us this review!
Was this review helpful?
Business Response
Glad we could help you out!
Was this review helpful?
Business Response
Hi Donald, we are very happy we could provide you with a positive experience! We hope to see you soon!
Was this review helpful?
Confirmed Service Customer
AFTER 1 YEAR YOU FINALLY FIXED THE PROBLEM THE PROBLEM. NOT BEST OR NEAR IT OF SERVICE. AT THIS POINT I WOULD BE VERY PRESSED TO RETURN FOR MY NEXT PURCHASE.
Ronald B.
W SENECA
Business Response
Hello Ronald, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Great service experience. Knowledgeable staff. Fast t service.
Dustin T.
WILLIAMSVILLE
Business Response
Thanks for the great feedback!
Was this review helpful?
Business Response
Glad we could help you out!