1020 Reviews Found
Confirmed Sales Customer
Nick Rocks! He always goes the extra mile to make sure our experience is top notch!
Stanley B.
CLARENCE
Business Response
Hi Stanley, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Service Customer
I did not have to wait long for my service to be completed. My service department employee went the extra mile for me to redeem myGMC points to pay for service as I did not have my log in information.
Shirley W.
WILLIAMSVILLE
Business Response
Hi Shirley, It is great to hear everything was done quickly and to your satisfaction! We are glad you were able to use your GM rewards! Thank you again for choosing Cappellino Buick-GMC and we look forward to your next visit with us.
Was this review helpful?
Confirmed Sales Customer
Salesperson-Dominic was very helpful as well as knowledgeable about the product.
Michael W.
BUFFALO
Business Response
Hi Michael, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Sales Customer
Tim helped me select a car that fits my budget. I was going to choose a cheaper one but I’m so glad I followed his recommendation! I love this car!
Judy L.
CHEEKTOWAGA
Business Response
Hi Judy, Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Have a good day!
Was this review helpful?
Confirmed Service Customer
Friendly and promptly greeted. Worked performed quickly, with no issues. Asked if I wanted to use some of my reward points to assist with payment for my service.
Nadine C.
CLARENCE CENTER
Business Response
Hi Nadine, We are very happy to have provided you with such a positive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
The body work on my car door dings is perfect! Looks brand new!!
Pamela P.
GETZVILLE
Business Response
Hi Pamela, We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
Was this review helpful?
Confirmed Sales Customer
Been a customer for years! Was glad we were able to make a deal that worked!
Dean T.
AMHERST
Business Response
Hi Dean, Congratulations on your new vehicle! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
The young woman at the counter was excellent
Natalie F.
EAST AMHERST
Business Response
Hi Natalie, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Madison in services was wonderful. She is very knowledgeable, great personality and provided superior customer service.
S M.
EAST AMHERST
Business Response
Hi Mr. Merritt-Braciak, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
Mike Matthews is my salesman and he is the best - knowledgeable, professional, personable and very patient with all of my questions. Highly recommend.
Irene T.
BUFFALO
Business Response
Hi Irene, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again for the recommendation, and have an amazing day!
Was this review helpful?
Business Response
Hi James, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
Was this review helpful?
Business Response
Hi Salvatore, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Cappellino Buick-GMC and we look forward to your next visit with us.
Was this review helpful?
Business Response
Hi Francis, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
Best experience in town. Last dealer was problematic after I bought and referred almost one million in GMC Trucks and cars. And we are heading into a two year recession
Karin R.
CLARENCE CENTER
Business Response
Hi Karin, We are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
Was this review helpful?
Confirmed Service Customer
Problem found during inspection was corrected immediately! Madison was very helpful, and very pleasant personality!
Brenda K.
E AMHERST
Business Response
Hi Brenda, Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
Service was scheduled within my limited time and completed to my satisfaction. Had a very comfortable exchange with my advisor, both up[on arrival and reviewing the work to be done. This has been a common occurrence since I purchased my vehicle, through the first 40, 000 miles. Hats off to Cappellino Buick-GMC
Darlene S.
DEPEW
Business Response
Hi Darlene, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Cappellino Buick-GMC and we look forward to your next visit with us.
Was this review helpful?
Business Response
Hi Robert, Thank you again for taking the time to let us know how we did. We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
Very good experience overall. In and out very quickly.
Hugh G.
AMHERST
Business Response
Hi Hugh, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
Was this review helpful?
Confirmed Service Customer
Literally like their slogan. Didn’t get it fixed the first time, but did the second. We can work it out! 😂
Ted F.
AMHERST
Business Response
Hi Ted, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
Very efficient with servicing my vehicle
Joann M.
NORTH TONAWANDA
Business Response
Hi Joann, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!