908 Reviews Found
Confirmed Service Customer
Nick Buccelli made the buying process very simple and was able to find the perfect vehicle for our needs. He kept us apprised of when the vehicle would bedelicered and when it was ready for pkup. This is the 3rd vehicle we have from Cappallino GMC and have had no problems. Matt Donahue was a great help also. Guiding us there the purchase process and going the extra mile on securing a great rate for our financing. I highly recommend both of these employees for there exemplary work in making our vehicle buying experience as quick and as painless as possible.
Carl S.
CHEEKTOWAGA
Business Response
Hi Carl, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Service was performed in a reasonable time and service mangers were efficient.
Suzanne B.
CHEEKTOWAGA
Business Response
Hi Suzanne, Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Sales Customer
I really enjoyed the service and the kindness and respect I received from the Salesperson (Nick) and the financial person (Rick). The best experience I have had buying a car.
Angela S.
BUFFALO
Business Response
Hi Angela, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Great, finished before expected, shuttle service drop-off/pick-up was timely and pleasant.
Timothy B.
WILLIAMSVILLE
Business Response
Hi Timothy, We are very happy to have provided you with such a positive experience and are glad you were able to utilize or shuttle service! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Business Response
Hi Bryan, Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
Hi Patricia, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Tim was an excellent salesman he was not pushy and went out of his way to find what I was looking for. This is my 2nd lease from your dealership!!
Kathleen F.
TONAWANDA
Business Response
Hi Kathleen, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi John, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Business Response
Hi Jonathan, Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi Janice, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
I wasn't expecting to be able to get my car fixed right away. But was scheduled an appointment for an estimate but then they came back and said they could do it right then. Service was great and my car was fixed in less than the time frame estimate. Thanks. I would definitely recommend them to anyone.
Kim B.
CHEEKTOWAGA
Business Response
Hi Kim, We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
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Confirmed Sales Customer
Very helpful salesman and generally good experience.
George H.
GRAND ISLAND
Business Response
Hi George, Congratulations on your new vehicle! We are glad that you had a good experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Staff is friendly and knowledgeable. They don’t try to oversell services you really don’t need.
Anita P.
TONAWANDA
Business Response
Hi Anita, We're glad to hear you found our staff was so knowledgeable and friendly! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
I dropped the car in the night owl spot for a NYSI. Robert called the next morning to confirm and the inspection was completed by mid morning! Great, prompt, reliable service.
Joanne H.
EAST AMHERST
Business Response
Hi Joanne, Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Hi Paul, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Have a good day!
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Confirmed Service Customer
My service was excellent as usual. Steve explained what was to be done and a time expected to be finished. To my surprise it was completed sooner than expected. The work on my Buick was great ! They did a beautiful job.
Phyllis B.
NORTH TONAWANDA
Business Response
Hi Phyllis, Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Confirmed Service Customer
Lydia, the Service Advisor is great. She always takes good care of my service needs at Cappellino.
Stuart L.
E AMHERST
Business Response
Hi Stuart, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Have a good day!
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Confirmed Sales Customer
Everyone was very pleasant, helpful and knowledgeable.
Patricia D.
SNYDER
Business Response
Hi Patricia, We're glad to hear you found our staff was so knowledgeable, pleasant, and helpful! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
Pleased that the car, in spite of the fact that I was told of the possibility it might not be completed that day,. was ready by early afternoon after the SM was informed of my need to have the car done by the end of the day due to prior commitments for the following day. Everything needed was explained fully as well as any things we may have to address before winter. Appreciate the honesty and integrity of the staff in the service department at Cappellino Buick.
Annette B.
BUFFALO
Business Response
Hi Annette, Thank you for your kind words about our service staff! Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Confirmed Sales Customer
I had a great experience with Dom, he was knowledgable and very helpful picking out my new GMC.
Samantha J.
TONAWANDA
Business Response
Hi Samantha, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!