917 Reviews Found
Business Response
Dear Moayeri, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Confirmed Service Customer
My car was inspected in record time. No problems and GREAT people.
Barbara E.
BUFFALO
Business Response
Dear Barbara, We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
It has been my dealership for at least the past 16 years. I have no complaints about an aspect of this dealership.
Shirley W.
WILLIAMSVILLE
Business Response
Dear Shirley, Congratulations on your new vehicle and thank you for your kind review! We are happy to pass along your comments to the team here at Cappellino Buick-GMC!
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Business Response
Dear Ronald. Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Business Response
Dear Jeffrey, We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
You make me feel like I'm your only customer. Wonderful service as usual!
James K.
CHEEKTOWAGA
Business Response
Dear James, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Have a good day!
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Confirmed Service Customer
Everything was Great! Madison was Wonderful! Thank you! :)
Susan P.
WILLIAMSVILLE
Business Response
Dear Susan, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Tim was so nice to work with. I’m pleased with my Encore GX. Rich was very helpful also.
Barbara Y.
N TONAWANDA
Business Response
Dear Barbara, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Tim, and the whole Cappellino's sales team, treat us like family. They are very easy to work with and go out of their way to make us feel valued and respected.
Eric B.
LOCKPORT
Business Response
Dear Eric, Congratulations on your new vehicle! Thanks for your praise and kind comments about our sales team. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Service Customer
Everything was seamless.. Good work, little wait time, friendly, amiable staff.
Kenneth B.
WILLIAMSVILLE
Business Response
Dear Kenneth, It is great to hear everything was done quickly and to your satisfaction! We're glad to hear you found our staff was so friendly and amicable! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Business Response
Dear Lou, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!
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Confirmed Service Customer
I had a front-end noise issue which was not able to be resolved - which was fine. I Also had a seat belt clasp and a TPS issue which were partially resolved. The seat belt clasp was an adjustment from what I could see from the bill. I was surprised that this one item cost $100. I asked to have my GM credits of $121 credited to my bill but the 2 ladies who checked me out couldn't do it because they were having a phone issue.
John F.
EAST AMHERST
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Confirmed Service Customer
The service department agent you took care of me was very helpful and pleasant.
Kenneth K.
BUFFALO
Business Response
Dear Kenneth, We're glad to hear you found our staff was so pleasant and helpful! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
was very pleased withJimmy s service very professinal.
Marilyn G.
HAMBURG
Business Response
Dear Marilyn, We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
Work performed in a timely and professional manner.
Peter S.
WILLIAMSVILLE
Business Response
Dear Peter, It is great to hear everything was done in a timely and professional manner! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Confirmed Service Customer
I did not have my vehicle in for service on 2/13/24
Dominic R.
DEPEW
Business Response
Mr. Dominic we are sorry about the confusion concerning your service date. Your service date was actually February 1, 2024, and the close out date for your repair order was February 13, 2024. We appreciate your business and hopefully this brings clarity to the date in question.
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Confirmed Sales Customer
I was more than happy to deal with Domenic Benedetti. This is my 3rd vehicle that Dom has helped me with. He is very knowledgable on the packages from one year to the next. Going thru the process of buying a vehicle was made pleasant by his expertise! Thank you Dom and to Cappellino's!
Sandra L.
GASPORT
Business Response
Dear Sandra, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and if you have any further questions, please give us a call. We're always happy to help!
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Business Response
Dear Dal, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Buick-GMC and we hope to see you again.
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Business Response
Dear Thomas, Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Dear Mary, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Buick-GMC and we hope to see you again soon!