Confirmed Service Customer
The whole experience was horrible from start to finish. 1st the service writer never took notes on issues I have with my new truck. I told him I would need to make another appointment he never made it. It took almost 3 hours to get an oil change and tire rotation. When I finally got my truck back they left my tire loose and almost hit a car because my tire almost fell off. Dealing with a manager who offered me a free oil change was a joke. I had to tell them I want a new rim.
James P.
TONAWANDA,
NY
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
The service work went very well, my truck was ready as promised, keep up the good work guys
Confirmed Service Customer
I am a returning customer so I expected a wait. Amenities in waiting area were sufficient to pass the time. Staff were extremely friendly